Helping Hands Testimonials

Thanks so much for your detailed updates about your observations and visits with my Mom.  I really appreciate reading them.  It is very comforting to me to know that someone else is keeping an eye on how she is doing and helping to improve the quality of her days.  I also really enjoy seeing the pictures.  You have taken some great ones that are now in my photo albums.

S Clark, McKenzie, BC

I have to thank you for the help you gave my mom. We expected it to be a longer relationship, but things didn't work out that way.

The care that Sylvie gave mom was unparalleled with anything I could have imagined.

Without knowing us you adjusted your timetable and staff to accommodate us in our time of need and, I might add, in very short notice.

I cannot thank you enough.

Dan Sonosky, North Saanich

I had the wonderful experience to meet such a loving lady who has cared for my dad and transported him to see his wife while she has been ill, as mom and dad live in different facilities.

We have had the opportunity to converse and joke with Janette during those visits like she was part of our family. My dad felt very comfortable from day one with Janette and was able to express his most heartfelt emotions and concerns with her, while Janette was able to communicate with him in her gentle way.

My mom also came to love Janette and felt very comfortable during their visits. She never felt that Janette was an intrusion during their visits and had many laughs.

JR, Victoria

Janette has also helped me with my computer problems and has a very professional and helpful but compassionate nature in all situations. Janette is very easy to talk to and has become a close friend.

I am pleased to recommend Helping Hands to anyone needing assistance in their home whether it is downsizing, computer problems, housework, driving to appointments or just someone to talk with.

LJ, Sidney

Brian Burnett, Victoria

Broken bones are both painful and frustrating. Proper medicines will take care of pain,  but for the frustration and semi-helplessness that go along with crutches and walkers, there's nothing like good home help. Friends pointed me to Helping Hands.

Helping hands came to my home every day and ensured my recovery by doing -- and doing well -- all the things I was unable to do: all my usual tasks, all kinds of shopping, and a variety of neighborhood errands. I was driven  to my appointments with doctor, hairdresser,  physiotherapist and bank. Importantly, it was the same supportive person, Vivienne, who walked in my door each morning. My recovery was hastened, I am sure, by the consistent and friendly company of this same person, by our shared laughter, and by the forging of a comforting relationship. This personal consistency is one of Helping Hands' basic policies. Also, I was aware always of a back-up of other services and personnel available to me, and of the high standards and friendly attitude on the part of those in the organization whom I came to know. I now feel that I have made some new friends!

J Irvine, Victoria

I'm so glad Mom has you to help her out. She always speaks so fondly of you. She said to me one day this last week, "I've found a real friend in Janette."

Client's daughter, Winnipeg

On behalf of my family I am delighted to share our experience of the service provision our mom receives from Helping Hands.

Having Janette as a consistent companion for mom's weekly outings has made all the difference in the world to her overall well-being; it has also encouraged our whole family, knowing the sincerity of Janette's friendship and her genuine caring attitude. The regular 'in-touch' reports provide us with peace of mind and we enjoy receiving photos of mom out and about, having a great time!

We are thrilled with how things have progressed since that first visit. Mom's attitude has completely changed from, "I don't need a babysitter" to "this is my very good friend, Janette."

Our family is very connected, loving and busy. We visit and care for mom in her Assisted Living residence as much as possible. Having Janette from Helping Hands come alongside as mom's friend and companion during those times in the week when we simply can't be there is a special blessing. It is so freeing to know that mom looks forward to her time with Janette with great anticipation. This extra dimension to her life provides a quality which otherwise would not have been possible. This means so much to both mom and the rest of the family that we are increasing the frequency of Janette's visits each week.

I would whole-heartedly recommend Helping Hands as a first rate service provider. Thank you Janette and the Helping Hands team.

M McMullen, Victoria

You cared for my husband for a week while I went to my grandson's wedding.

My husband loved the TLC that you gave him. I would highly recommend having you again.

I could enjoy my family get together and not worry about him.

Thanks again

J Larson Ayers, Victoria

I am impressed with the level of professionalism exhibited by you and your staff.

Mom really did enjoy her time with Heidi. I am impressed with the level of professionalism exhibited by you and your staff. I will definitely be using your services again in the future. I don't really get away that often but when I do, you can be sure I will be calling you.

Mary, client's daughter in Victoria